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Mission Statement
As a leading electricity distribution company, Brantford Power constantly strives to provide safe, reliable and competitively priced services to our customers, while providing value for our municipal shareholder.
Our Vision
- Health and Safety will top our priorities to ensure public and worker safety.
- We will continually pursue industry leadership in service, reliability, efficiency and environmental stewardship.
- Retaining and growing our business, our people, and our customer base will be of primary importance
- Developing innovative business relationships, both inside and outside our local distribution area, will be keys to our success.
Our Values
We value:
- Openness and integrity in our relationships and dealings with our customers, our colleagues and our shareholder;
- Innovative and future-oriented services, thinking and actions that foster a viable business, with positive growth for our shareholder, our company and our staff;
- Responsive, friendly and efficient service that respects our customers and provides value for money;
- Reliable and consistent service that our customers can depend on;
- Professional and skilled staff dedicated to creating a positive work environment;
- Safety and environmental stewardship for our customers, our staff and our community;
- Compliance with regulatory and statutory requirements to ensure that the interests of all stakeholders are preserved.
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