Buying Electricity. Your choices

Electrical Distribution Rates

Energy Retailers

Are you moving?

Call Before You Dig

Report an Outage

Newsletter

Managing Electrical Usage

Safety Tips

Ask a Question

Customer Dispute
Process

Paying Your Bill

Contact Numbers

At Brantford Power we are dedicated to providing our customers with the best possible service. We aim to meet and exceed your expectations on every aspect of our business and provide information ranging from paying your bill to energy conservation within the links below.

• Buying Electricity. Your choices

  
  
  

• Electrical Rates

  Want to know about the current cost of electricity? You can find answers on our electrical rates page.
  
  

• Energy Retailers

  Want to know where you can buy electricity in the new market? We have provided a list of retailers for you convenience.
  
  

• Are you moving?

  If you're moving, let us know so we can keep in touch.




• Call Before You Dig

  Plan on digging a hole? Let us know.




• Report an Outage

  Know of a power outage? Let us know.




• Newsletter

  Brantford Power's latest news and events available to download in PDF format.




• Managing Electrical Usage

  Following our energy-conscious tips a few minutes each month is all it takes to keep energy costs down. Visit our Managing Your Electrical Usage section for enlightening ideas on improving your bottomline.




• Safety Tips

  Most electrical accidents can be prevented by following a few simple rules. Read our page of Safety Tips to learn how you can make your environment safe and sound.




• Ask a Question

  Still have questions? Contact our Customer Service department at (519)756-1360 or use the form provided on this Web site.




• Customer Dispute Process

  Got a bone to pick with us? We have a Customer Dispute Process made just for you. Click here to learn more ...
  
  

• Paying Your Bill

  Can't make sense of your bill? Read through the Paying Your Bill section to learn "what is what" in the new world of electricity retailing.




• Contact Numbers

  Can't find an answer on our Web site. Contact us directly at:
  
  

  Utilities Customer Service

  220 Colborne Street,
  Brantford, ON
  N3T 2HI
  T: (519) 756-1360
  customerservices@city.brantford.on.ca
  
  Hours of Operation: Monday to Friday 8:30am - 4:30pm
  
  In the event of an emergency outside of normal working hours, Brantford Power Inc. or its agents can be contacted by telephone at 519- 752-0422.
  
  

• Links

  For more information about the electricity market, please visit our Links page for a list of government and private sector web sites.

   

  
  

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Residential customers should click here for rates, safety tips, faqs or to report an outage.

Business customers should click here for rates, safety tips, faqs or to report an outage.