COVID-19 Energy Assistance Program (CEAP) for Residential Customers
July 13, 2020
The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19. CEAP is delivered directly by electricity and natural gas utilities and unit sub-meter providers, further to rules laid out by the Ontario Energy Board. CEAP provides a one time, on-bill credit to eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments. Eligible customers can apply starting applying on July 13, 2020.
Visit our CEAP Benefit page, contact us at 519-751-3522 (Monday-Friday, 8:30 a.m. – 4:30 p.m., excluding holidays), email [email protected] or visit oeb.ca/ceap for further details regarding eligibility and how to apply.