Electricity rates in Ontario are set by the Ontario Energy Board (OEB). Rates are calculated using a 12-month forecast that helps make pricing more stable, predictable and fair both for users and for generators.
GrandBridge Energy Distribution Rates and Charges for customers in the former Brantford Power service territory
Time-of-Use and Tiered Pricing
Residential and small business customers are currently paying Time-of-Use (TOU) and Tiered pricing at prices set by the Ontario Energy Board (OEB). More information on TOU and Tiered pricing is available on the OEB website at oeb.ca.
Provincial COVID-19 Business Support
Energy rebates and grants are available for Ontario businesses that were affected by COVID-19. Find out more and apply.
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. If you want to continue paying TOU prices, no action is required.
To switch from TOU to Tiered prices, you must notify GrandBridge Energy (formerly Brantford Power) by completing a Customer Choice Election Form available on our website or by contacting us at 519-751-3522.
If you would like to learn more about your pricing options, visit www.oeb.ca/choice.
About Time-of-Use Prices
With TOU prices, the price depends on when you use electricity. You can help manage your electricity costs by shifting your usage to lower price periods when possible.
There are three TOU periods:
- Off-peak: When demand for electricity is lowest. Ontario households use most of their electricity – nearly two thirds of it – during off-peak hours.
- Mid-peak: When demand for electricity is moderate. These periods are during the daytime, but not the busiest times of day.
- On-peak: When demand for electricity is generally higher. These are the busier times of day – generally when people are cooking, starting up their computers and running heaters or air conditioners.
People use electricity differently depending on the season, so the TOU price periods are different in the winter than they are in the summer.
About Tiered Prices
With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. For residential customers, the threshold normally changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.
In the winter period (November 1 – April 30), the Tier threshold for residential customers is 1,000 kWh so that households can use more power at the lower price. In the summer period (May 1 – October 31), the Tier threshold for residential customers is 600 kWh.
For small business customers, the Tier threshold is 750 kWh all year round.
Tiered prices give you the flexibility to use electricity at any time of day at the same price, although that price will change if you exceed the threshold during the month.
If you have a question about your bill, we can help.
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