August 31, 2020
The Government of Ontario is providing $8 million to support small business and registered charity customers struggling to pay their energy bills as a result of COVID-19. The COVID-19 Energy Assistance Program for Small Business… Continue reading COVID-19 Energy Assistance Program – Small Business (CEAP-SB)
August 20, 2020
Brantford Power is warning customers to be aware of a telephone scam targeting residents and businesses in Brantford. Brantford Power customers have reported receiving fraudulent automated outbound telephone calls from a phone number masked as… Continue reading Brantford Power Warns Customers about Telephone Scam
July 13, 2020
The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19. CEAP is delivered directly by electricity and natural gas utilities and… Continue reading COVID-19 Energy Assistance Program (CEAP) for Residential Customers
June 1, 2020
The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8¢/kWh for all time-of-use (TOU) electricity customers. Households, farms and small businesses who pay TOU electricity rates will be charged this fixed rate 24 hours… Continue reading COVID-19 Recovery Rate Effective June 1, 2020
May 6, 2020
Households, farms and small businesses paying time-of-use (TOU) electricity rates will be charged the lowest rate (off-peak) 24 hours a day, 7 days a week until May 31, 2020. The change to off-peak electricity rates… Continue reading Government of Ontario Extends COVID-19 Emergency Rate Relief Until May 31, 2020
March 24, 2020
As of March 24, 2020, households, farms and small businesses on Time-of-Use (TOU) electricity rates will be charged the lowest price (off-peak) 24 hours a day, 7 days a week for 45 days. Residential and small… Continue reading Temporary Changes to Time-of-use Electricity Prices
February 3, 2020
Brantford Power wants our customers to be aware of multiple telephone scams targeting homeowners in Brantford. Our customers have reported receiving fraudulent telephone calls regarding an overdue account. The caller falsely claims to be from Brantford Power.… Continue reading Beware of Telephone Scams
January 6, 2020
Starting on January 8, 2020, UtilityPULSE, an opinion research firm, will be conducting a short Electrical Safety Awareness telephone survey on behalf of Brantford Power. The purpose of the survey is to gauge the level… Continue reading Public Awareness of Electrical Safety Survey
December 20, 2019
Brantford Power wants to warn the public that copper theft can be deadly. We have seen a recent increase in people stealing the copper ground wire from our poles as well as copper wiring on customer-owned… Continue reading Brantford Power Warns That Copper Theft Can Be Deadly
December 19, 2019
The Conditions of Service describe Brantford Power’s policies with respect to electricity distribution and its related operations, and the joint obligations of Brantford Power and its customers. Brantford Power is proposing to make changes to its… Continue reading Conditions of Service – Proposed Changes
